Design Leader
Highlight
Visa: developed, led, and expanded a new design and innovation team.
While most projects remain confidential, they can be framed by the team remit he created, described below. The approach: a "diversified portfolio" to balance short-term revenue with long-term strategic benefit (e.g. data, AI, and more).
New product development
“Zero to one” iterative UX / UI design process in collaboration with business and technology.
Augment Visa's core payments business by driving innovation in new opportunity areas, such as data and AI.
Example
Visa Consent Management Service
His team collaborated on development of this solution that “solicits granular, explicit consent from consumers. This enables Visa and our clients to collect user data in consistent, transparent, and intuitive manner.”
Accelerate executive strategy
Work directly with senior leadership to incubate and evolve their priority initiatives.
Support senior leadership strategic conversations with their counterparts for new or existing clients and partners.
Example
Visa Payments Forum
His team supported incubation and development of 3 of 6 new products and services unveiled by the Chief Product Officer in 2024: Tap to Everything, Visa Flexible Credential, and Data Tokens.
Drive usage of products
Collaborate with business development teams to win high-value deals and secure partnerships through envisioning integrated experiences.
Position Visa, "the world's first fintech," as an innovative thought leader with big tech, social, fintech, retail, travel, and more.
Example
Coinbase + Visa Direct partnership
An example of hundreds of millions of dollars in net revenue that his team supported, this partnership win enables Coinbase customers to “deposit funds into their Coinbase account in real-time using eligible Visa debit cards.”
