Design Leader
Highlight
Visa: developed, led, and expanded new design and innovation teams.
Focused on consumer growth with a balance between short-term delivery of new product design and long-term strategic benefit. Projects below are a subset that have been released or announced; others that are under development remain confidential.
New product development
Augment Visa's core payments business by driving innovation in new opportunity areas, such as AI / agentic commerce, digital currencies / stablecoins, data / consent, and more.
“Zero to one” iterative UX / UI design process in collaboration with product, technology, and others.
Example
Visa Intelligent Commerce (AI)
Managed the team that led design for this product suite which enables "AI agents to buy securely and seamlessly” with "personalized experiences." Announced at Visa Product Drop, partners included OpenAI, Perplexity, Anthropic, and more.
Accelerate executive strategy
Work directly with senior leadership to incubate and evolve their priority initiatives.
Support senior leadership strategic conversations with their counterparts for new or existing clients and partners.
Example
Visa Payments Forum
Led design for incubation and development of 3 of 6 new products and services unveiled by the Chief Product Officer in 2024: Tap to Everything, Visa Flexible Credential, and Data Tokens.
Drive usage of products
Collaborate with business development teams to win high-value deals and secure partnerships through envisioning integrated experiences.
Position Visa, "the world's first fintech," as an innovative thought leader with big tech, social, fintech, retail, travel, and more.
Example
Coinbase + Visa Direct partnership
An example with hundreds of millions of dollars in net revenue, this partnership win enables Coinbase customers to “deposit funds into their Coinbase account in real-time using eligible Visa debit cards.”